How does video analytics improve operations and maintenance?

NGÀY ĐĂNG 19/12/2025

Võ Hồng Tiên

Today, security video analytics is no longer just for passive monitoring. With the combination of AI, Edge Analytics, and Intelligent Automation, video analytics is becoming a strategic tool to help organizations improve operational efficiency, enhance security, and optimize maintenance. This article will analyze five ways video analytics can improve system operation and maintenance in sectors such as transportation, healthcare, industry, retail, airports, and data centers.

Improved Operational Efficiency - Automation & Time Savings

Automated Monitoring, Reduced Human Dependence

Manual camera monitoring is both time-consuming and prone to errors. Video analytics allows systems to automatically detect unusual events, behaviors, or trends without constant human monitoring.

Practical Applications:

• Public Transportation: Analyzing passenger traffic to adjust schedules, reduce wait times, and avoid congestion.
• Logistics & Warehousing: Tracking the flow of goods and identifying bottlenecks in the supply chain.
• Healthcare & Hospitals: Monitoring patient movement, detecting fall risks, and supporting timely intervention.

“Using cameras to remotely monitor ICU patients reduces workload while ensuring a rapid response in emergency situations.”

Optimizing Resources - Reducing Operating Costs

Video Analytics provides predictive data and behavioral insights, helping businesses use space, personnel, and energy more efficiently.

Typical Applications:

• Retail: Analyzing customer behavior to optimize store layout and product display placement.

Airports & Terminals:

• Automatically adjusting HVAC systems when crowds are detected.
• Allocating additional personnel to high-density areas.

Optimizing equipment maintenance.

Enhancing system maintenance.

Video Analytics allows real-time monitoring of the physical condition of surveillance camera systems, reducing the need for dedicated maintenance personnel. This not only reduces training and operating costs but also prevents system disruptions and limits the risk of losing critical data.

Typical Applications:

• Universities & Large Campuses: Analyzing camera integrity to provide immediate alerts when equipment is obscured, misaligned, or tampered with.
• Urban Security Centers: Using dashboards to monitor camera operational status, identify equipment requiring maintenance, and quickly coordinate technical teams for restoration.

Monitoring & Maintenance of Other Technical Equipment

For distributed or hard-to-reach systems, Video Analytics helps detect problems early before they cause major disruptions.

Typical Applications:

• Factories - Industrial Parks: Thermal cameras detect overheating machinery, reducing the risk of fire and explosions.
• Electrical, Water, and Energy Infrastructure: Monitoring pipelines and substations to detect damage and degradation.

Improving Workplace Safety and Security

Video Analytics helps monitor compliance with occupational safety regulations and detect hazardous situations in real time. Through analytical technologies such as object recognition, motion analysis, and intrusion detection, the system ensures employees work according to procedures and responsibly. This contributes to minimizing workplace accidents, enhancing safety for people and property, and meeting industry safety standards and regulations.

Practical Applications:

• Construction sites: Managers can monitor whether workers are fully equipped with protective gear (helmets, reflective vests, safety harnesses, etc.).
• Manufacturing plants: The system sends alerts when personnel enter restricted areas or get too close to hazardous equipment and machinery through route and motion analysis.

Enhancing security with intelligent automation

Next-generation Video Analytics solutions integrate Intelligent Automation, combining Generative AI and Natural Language Processing (NLP) to analyze video, identify behavior, and detect anomalies. The system not only detects events but also suggests the next course of action, helping the operations team make faster and more accurate decisions.

Instead of relying on humans to monitor each camera, the system will automatically flag and alert on situations such as:

• Unusual loitering in sensitive areas.
• Following the building.
• Intrusion into restricted areas.
• Leaving or abandoning suspicious objects.

This allows security teams to react faster and use their time more efficiently.

Practical applications:

• Intelligent event extraction: Automatically filters out key moments from hours of video, highlighting essential details and enabling natural language video search, facilitating rapid investigation and evidence gathering.
• Stadiums & event centers: Receive real-time alerts when abandoned objects are detected, enabling immediate action to ensure crowd safety.
• Data centers: Receive instant alerts when someone approaches the security perimeter, enabling proactive threat prevention before intrusion into critical areas.

Data mining - Business Intelligence from video

Automatic people counting & density analysis

Video Analytics provides accurate quantitative data, supporting decision-making based on actual space usage.

Practical applications:

• Hospitals: Setting density thresholds for emergency departments or waiting rooms to manage patient flow.
• Banks: Identifying peak hours to optimize staffing and reduce customer waiting times.

Keeping traffic flowing smoothly

Video Analytics helps detect congestion at entrances and exits early and triggers timely intervention.

Practical applications:

• Road traffic: Detecting breakdowns and accidents to reduce the risk of chain congestion.
• Parking lots & shopping malls: Warning of illegally parked or driving against the flow of traffic.

“The system provides accurate KPIs on vehicle dwell time, location, loading/unloading times, and entry/exit times – helping us optimize operations more effectively.”

KPS – Genetec's distributor in Vietnam

Genetec owns a global network of partners and dealers. In Vietnam, KPS is a distributor of Genetec, providing consulting services, warranty and maintenance, technical support, and distributing Genetec software and hardware to customers nationwide.

KPS also partners with and supports dealers and integrators in the IT and security sectors, helping them effectively implement Genetec solutions into their projects. Through this, KPS contributes to Genetec's expansion of its network and presence in the Vietnamese market – a rapidly growing market in the era of AI and digital transformation.

Reference: https://www.genetec.com/blog/products/how-video-analytics-can-help-improve-operations-and-maintenance?utm_campaign=video-analytics&utm_source=linkedin&utm_medium=social&utm_content=directlink-01-blog