HDL's Smart Hotel Management Solution DND/MUR

NGÀY ĐĂNG 18/09/2025

Hoàng Phụng

In the modern hospitality and serviced apartment industry, enhancing guest experience and optimizing staff efficiency are top priorities. Recognizing this, HDL has developed the DND (Do Not Disturb) and MUR (Make Up Room) Status Reporting Solution, offering exceptional convenience and effectiveness for both guests and management.

Overview of HDL's DND/MUR Solution

HDL's Guest Room Management System (GRMS) integrates DND and MUR status reporting functions, allowing guests to easily communicate their requests via in-room control panels. This information is instantly transmitted to the central management system, enabling prompt and accurate staff responses.

Key Components of the System

• In-Room Touch Control Panel: A user-friendly interface that allows guests to select DND or MUR modes with a single touch.

• Central Management System: Receives and displays real-time room status, assisting staff in effective management and task allocation.

• Door Status Indicator: Displays colors or symbols corresponding to DND or MUR modes, enabling staff to easily identify guest requests without knocking.

• Integration with Other Devices: The system can integrate with devices such as door indicators, HVAC systems, and curtains, creating a comprehensive in-room automation environment.

Benefits of the DND/MUR Solution

• Enhanced Guest Experience: Guests can easily communicate "Do Not Disturb" or "Make Up Room" requests through the touch control panel, ensuring comfort and convenience.

• Improved Staff Efficiency: The system updates room status in real-time, helping staff plan tasks effectively, reduce errors, and increase productivity.

• Energy Savings: When a room is in "Do Not Disturb" mode, the system automatically adjusts electrical devices to energy-saving settings, reducing operational costs.

• Professional Image: Implementing modern technology demonstrates professionalism, enhancing the hotel's reputation and competitiveness in the market.

Practical Applications of HDL's DND/MUR Solution

• Hotels Seeking to Enhance Guest Experience: Implementing HDL's DND/MUR system allows guests to easily communicate "Do Not Disturb" or "Make Up Room" requests via in-room touch control panels. This enables staff to receive real-time information, plan tasks more effectively, minimize unnecessary knocking, and improve guest satisfaction.

• Resorts Integrating Room Management with Smart Devices: By using HDL's DND/MUR solution in conjunction with smart lighting and HVAC systems, when a guest selects "Do Not Disturb" mode, the door indicator lights up, and the room's lighting and temperature adjust according to the guest's preferences. This creates a comfortable, personalized environment and helps the resort manage energy more efficiently.

• Small Hotels Aiming to Improve Service Quality Without Increasing Staff Costs: By automating the communication and response process between guests and staff with HDL's DND/MUR system, workload is reduced, work efficiency is increased, and guests receive prompt, accurate service.

Why Choose KPS

As the official distributor of HDL, KPS offers intelligent control systems that manage lighting, HVAC, curtains, security, and more with a single touch. With flexible integration capabilities, advanced technology, and professional support services, KPS is committed to providing the perfect solution for every project, from hotels and commercial buildings to modern living spaces.

Comprehensive Solutions, Advanced Technology

• HDL products are widely used in over 100 countries, ensuring high quality and stability.

• The system integrates flexibly with existing devices, suitable for all types of projects from residential homes to hotels and shopping centers.

Experienced Experts

• In-depth consulting to help you choose the most suitable solution.

• Dedicated technical support to ensure smooth and stable system operation.

Professional Service – Long-Term Commitment

• Genuine warranty and excellent after-sales service.

• Reasonable pricing, optimizing investment costs while ensuring operational efficiency.

Contact KPS now for detailed consultation and experience HDL's intelligent system solutions.