Comprehensive security solutions for luxury hotels and resorts

NGÀY ĐĂNG 21/10/2025

Võ Hồng Tiên

KPS is a leading provider and integrator of comprehensive technology solutions for the hospitality industry, with a strong focus on the 4–5-star segment. Our vision is to become a strategic partner accompanying hotels in optimizing operations, enhancing guest experience, and increasing business efficiency through advanced technology applications.

Beyond equipment supply, KPS builds a cohesive technology ecosystem integrating both hardware and software to ensure smooth, efficient operations. With KPS, your hotel will own an all-in-one, easy-to-manage solution ready for future adaptation.

Comprehensive Security Solutions for Hotels from KPS

Security & Surveillance Solution

For luxury hotels, security is not only a mandatory requirement but also a decisive factor in customer experience and peace of mind. KPS delivers an intelligent surveillance system that ensures safe, transparent, and efficient 24/7 hotel operations.

Key Benefits:

• 24/7 comprehensive protection for guests and assets.
• Minimized risks of loss and unauthorized intrusion.
• Enhanced reliability and brand reputation of the hotel.
• Quick image data extraction for authentic evidence when needed.

Implementation Items:

CCTV Surveillance System:

• Installed at critical areas such as reception, corridors, elevators, and parking lots.
• Enables easy management and continuous 24/7 high-definition monitoring.
• Provides long-term storage and instant data retrieval.

Smart Access Control System:

• Utilizing card, facial recognition, or QR code technology.
• Ensures only authorized personnel can access sensitive areas such as technical rooms, warehouses, staff zones, or VIP areas.
• Enhances operational security.

Fire Alarm & Alert System:

• Integrates smoke, heat, and alarm sensors directly connected to the central control center.
• Early detection and instant alert with automatic activation of fire response measures.
• Ensures maximum safety for people and property.

Smart Parking Solution

The parking area represents the first experience customers have upon arriving at the hotel. KPS provides an intelligent automated parking management system that enables quick license plate recognition, contactless payment, and tight monitoring — creating a professional and modern reception process.

Key Benefits:

• Reduces vehicle entry/exit time by up to 40% through automatic plate recognition.
• Enhances guest experience: Contactless payment, loyalty point integration.
• Tight security control: Access zoning for VIP/employee parking.
• Revenue optimization: Automated reporting and anti-loss management.

Implementation Items:

Smart Entrance Gate

• AI-based automatic license plate recognition with 99% accuracy (ticketless and contactless).

Integrated automatic barrier and safety sensors.

• Multi-Platform Payment System
• Automatically calculates fees by parking duration with transparent display.
• Supports QR code, e-wallet, and RFID card payments — processed within 3 seconds.

Smart Zoning Management

• Digital mapping integration: Assigns dedicated areas for guests, employees, and VIPs.
• LED indicators display available parking spaces in each area.

Automatic Monitoring & Reporting

• AI cameras detect and alert unauthorized access or intrusion.
• Generates real-time reports on revenue and traffic statistics.

Smart Power & Energy Saving System

Energy Efficiency – Enhanced Experience – Intelligent Operation

Modern hotel operations require optimized energy management. KPS delivers a fully automated smart electrical system that significantly reduces costs, elevates comfort, and enables centralized control of all devices.

Key Benefits:

• Energy optimization: Reduces electricity bills by 20–35% through automatic shutdown of idle devices.
• Enhanced guest experience: Personalized room comfort (lighting, temperature, curtains) via app or control panel.
• Centralized management: Monitor and operate all electrical devices from a single interface.
• Predictive maintenance: Early warning of equipment failure, reducing maintenance costs by up to 40%.

Implementation Items:

Low-Voltage Electrical Solution: Lighting and remote device control.

Control lighting, air conditioning, curtains, and TV remotely via:

• Central control panel (at reception)
• Mobile app (for staff/management)

Outstanding advantages:

• No manual operation required in each room.
• Create automated scenarios: “Good Morning” (open curtains, adjust temperature to 24°C), “Energy Saving” (turn off all devices in vacant rooms).

Smart Guest Room Automation

Intelligent operation based on room status:

• Occupied: Automatically turns on AC/lights upon door opening, maintains preset temperature.
• Vacant: Turns off devices automatically after 10 minutes of inactivity (motion + door RFID sensors).
• Housekeeping: Activates “Cleaning Mode” (turns on all lights, turns off AC).

Multi-sensor integration:

• Light sensor → Automatically closes curtains under strong sunlight.
• Temperature sensor → Optimizes AC power usage.

Seamless Integration with BMS/PMS

Real-time monitoring: Displays electricity consumption per room/floor on BMS dashboard.

Automatic alerts:

• Detects rooms with AC left on after checkout.
• Triggers alarms when devices exceed power thresholds.

Automated reporting: Generates energy performance reports and optimization recommendations.

Network & Telecommunications System

A strong network infrastructure is the foundation for all hotel operations in the digital age. Network & telecommunications solutions from KPS ensure high speed, high security and deep integration with internal systems, helping to improve operational productivity and digital experiences for guests.

Outstanding benefits:

Strong & smart coverage

• Ensure high speed, 99.9% stability in all areas (guest rooms, swimming pool, basement).
• Reduce network incidents by 40% thanks to centralized monitoring.

Instant internal operations

• 30% faster inter-departmental connection, process guest requests in just 60 seconds.
• Save 100% on internal call costs.

Elevate guest experience

• Increase service revenue by 20% (spa, F&B) thanks to direct booking via TV.
• Personalize services for each VIP/Regular guest.

Implementation items:

• WiFi system for the entire hotel (with guest - staff - technical partition).

Independent 3-layer VLAN partition:

• Guests: High-speed, unlimited access.
• Staff: Prioritize bandwidth for PMS, POS systems.
• Technical equipment: Completely separate, 100% prevent unauthorized access.

Centralized management: Real-time warning of weak network areas → Remote handling within 5 minutes.

IP-PBX Switchboard - Seamless Communication

Multi-point integration: Room phone + Mobile app + Desk extension.

Smart routing:

• Call "Room" → Automatically divide equally among the 5 nearest staff.
• Call "Emergency" → Priority forwarding to the shift manager.

Savings: Free internal calls, 30% lower external calls.

Smart IPTV – Personalized Experience

Multi-tasking interactive screen:

• Greeting guests by name upon check-in.
• Book Spa/F&B services directly → Automatically sync invoices to PMS.

PMS integration:

• Display "Do Not Disturb" message when guests activate DND.
• Check-out notification via TV 2 hours before check-out.

Regular reports: Statistics on service usage rate via IPTV - Optimize marketing campaigns.