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Tổng đài OpenScape Voice

Tổng đài OpenScape Voice

OpenScape Voice V9 is the software-based enterprise voice application running as part of OpenScape Enterprise Suite. It provides a rich set of enterprise voice features for medium to large size businesses.

It is a SIP based voice application running on commercial servers, typical deployment configurations are:

  • OpenScape Voice “Integrated Simplex” – Single node (non redundant), single server platform, supporting scaling from 350 to 5,000 voice users.
  • OpenScape Voice “Duplex” – Carrier grade reliability by running two server platforms in a redundant two-node cluster that Operates in an active-active mode. It handles up to 100,000 users in this configuration.
  • OpenScape Voice “Virtualized Architecture” - It is built from the ground up as a data center application that can work in a virtualized architecture (up to 100,000 users) based on the VMware hypervisor.

OpenScape Voice is designed to cover multiple customers and target market deployment scenarios in the following key ones:

  1. Public Cloud / Hosted Edition – OpenScape Voice is the cornerstone application for Public Cloud/Hosted Edition solutions. It supports multi-tenancy (up to 6,000 business groups) allowing Service Providers to “build their own cloud”.
  2. Private Cloud – for large enterprise customers (1,000 to 100,000 users) with multi-site locations that span over a region or the globe, OpenScape Voice can deploy as a Private cloud solution. The key characteristic of a Private Cloud is centralized deployment of voice (and UC) service from the customer’s data center.
  3. OpenScape Exchange – OpenScape Exchange is deployed as a overlay solution for multi-vendor networks, where there are legacy TDM or converged IP systems. In the overlay deployment, OpenScape Voice acts as a SIP based central routing and administration solution for multi-site, multivendor networks, allowing customers a “migrate at your own pace” solution.

OpenScape Enterprise Solution (including Voice) customer benefits are summarized in the following table:

Attributes

Benefits

Software foundation for Unified Communications and Collaboration (OpenScape UC) applications

  • Combines all enterprise communications into a single manageable interface
  • Unified architecture with shared services for ease of integration
  • Not “bolted-on” or wrapped around a legacy product
  • Hardware independent

Open Communications Architecture foundation for OpenPath solutions

  • Standards Based Approach
  • Multivendor integrations w/o “rip and replace”
  • Multivendor Services (OpenScape Fusion)
  • No vendor lock-in for services

Designed for data center / IT environment

  • Virtualization of applications
  • Flexible deployment models – private / public cloud, premise based and hybrid models
  • Green IT

OpenSOA Framework

  • Pre-built in integrations for Outlook and Lotus Notes
  • Integrations for social media and groupware
  • SDKs / APIs and developer portal for 3rd party applications

SIP Session Engine

  • Real-time multi-media control, session detail recording, and coordination for UCC services

Carrier Grade Reliability

  • Massively scalable allowing for flexible deployment options
  • Five 9s reliability
  • Geographical node separation for Disaster Recovery
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OpenScape Voice › Việt Nam › English
OpenScape Enterprise Express › Việt Nam › English

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Công ty cổ phần Hệ Thống An Ninh Khai Phát (gọi tắt là Công ty KPS). GPDKKD: 0310471658 do sở KH & ĐT TP.HCM cấp ngày 24/11/2010. Đại diện pháp luật: Đinh Tấn Đạt.

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